Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a casino offer? Here is how to reach the team behind Real Money Casinos, and what you can expect once you do.
How to Send Us a Message
Email is the best way to contact us. Send your message to [email protected] and a member of our team will read it personally. We aim to reply within two working days, though enquiries during busier periods may take a little longer.
If you can, tell us upfront what your message is about — a bonus term you found confusing, a licensing question, a correction, or something else. That helps us route it to the right person and get back to you faster.
What We Can Help With
- Questions about our reviews — If anything in our coverage of Raging Bull, Uptown Aces, Ignition, or any other operator we cover is unclear, ask us directly.
- Bonus terms and offer details — Welcome offers such as deposit match percentages, free spins, or maximum withdrawal caps come with conditions attached. If a headline offer looks different from what a casino actually applies at checkout, let us know so we can look into it.
- Corrections and updates — Licensing status, payment methods, and bonus terms change. If you spot something on this site that looks out of date, we want to hear about it.
- Content suggestions — If there is a topic connected to real money casino play in the US that you think we should cover — payment methods, RTP, mobile play, or anything else — send us your idea.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention this in your message and we will point you toward relevant support resources. We are not a support service ourselves, but we can help you find one.
- Partnership or editorial enquiries — If you represent a licensed operator or a relevant organization, introduce yourself and explain what you have in mind.
A Few Things Worth Knowing Before You Write
We keep our rankings independent of any commercial relationship. Where a listed casino has paid to be featured, that never determines its position on the site — our ratings reflect our own editorial assessment. If you have a question about how we assess operators, including licensing checks, encryption standards, or bonus terms, we are happy to explain our approach in more detail by email.
We are not able to resolve individual account, deposit, or withdrawal disputes with a casino directly — those matters need to go through the operator's own customer support team, and if unresolved, through the regulator that licenses them. We can, however, help point you toward the right regulatory body or licensing authority if you are unsure who oversees a particular site.
If your enquiry relates to a casino not currently licensed to accept US players, you may also want to check our page on Best Non GamStop Casinos 2026 for related context.
What Happens Once You Reach Out
Every message is read by a real person — we do not rely on automated replies to stand in for an actual response. Once we have looked into your question, we will follow up by email, generally within two working days. If your enquiry needs more research on our end, we will let you know that it will take a bit longer rather than leave you waiting without word.
Keeping Our Coverage Accurate
Online casino licensing, bonus terms, and payment options change fairly often, and reader input is one of the ways we catch that. If something we have published no longer matches what a casino actually offers, or if a detail affected your experience one way or the other, we would rather know about it than leave it unaddressed. Thank you for taking the time to get in touch.